Shipping policy

Thank you for choosing Bebambi, your trusted source for diapers, formula milk, wipes, and other baby essentials through our mobile application (“App”). This Shipping Policy outlines important information regarding the shipping and delivery of products ordered through the App. Please review this policy carefully before making a purchase. By using the App, you agree to adhere to this Shipping Policy

Shipping Locations 

We currently offer shipping within Lahore. Please check the App for information on specific areas covered by our shipping services.

Delivery Times 

The estimated delivery time for your order is 60 minutes but may vary based on your location, product availability, and other factors. You will receive an estimated delivery date during the checkout process.

Please note that delivery times provided are approximate and not guaranteed. If you adopt the option of Order Scheduled, the order will be delivered according to the scheduled time. Also, we only deliver same-day orders till 11 pm. 

Order Processing 

Orders placed through the App are typically processed within the same day or scheduled for the upcoming 3 business days.

Shipping Fees 

Shipping fees may apply to your order, and the amount will be displayed during the checkout process.

Delivery Methods 

We use reputable courier services to deliver your orders. The delivery method may vary based on your location and the courier service available in your area.

Delivery Locations 

Currently, we are only offering delivery services within the vicinity of Lahore.

Order Tracking 

You will receive an order confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status and location of your package.

Delivery Address

Please ensure that your delivery address is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by you.

Delivery Attempts 

Our courier service will make only one attempt to deliver your order. If no one is available to receive the package, you may need to place a new order.

Receipt of products 

Upon receiving your order, please inspect the package for any visible damage or discrepancies. If you notice any issues, please contact us within 2 days of receipt.

Delayed or Late Shipments 

While we make every effort to ensure timely delivery, we are not responsible for delays or lost shipments caused by unforeseen circumstances, natural disasters, or events beyond our control.

Return due to Non-Delivery 

If a package is returned to us due to non-delivery (e.g., incorrect address provided by you), we will contact you to arrange reshipment. Additional shipping fees may apply.

Contact Us 

If you have any questions or concerns about our Shipping Policy or a specific order, please contact us at info@bebambi.com. 

By using the Bebambi App and placing orders through it, you agree to abide by this Shipping Policy. If you do not agree with any part of this policy, please refrain from making purchases through the App.